PRIVACY POLICY

Last updated June 30, 2026

SMS TEXT MESSAGING

Program Description: Turbo Toggle LLC is a smart website platform that builds professional, conversion-focused websites for trade and construction companies. Our websites include AI chatbots that capture leads and book jobs automatically. We use this SMS messaging program to communicate with customers who opt in via our website chat widget at https://turbo-toggle.com. We send non-marketing appointment confirmations, booking reminders, and direct responses to service inquiries, as well as occasional marketing messages regarding seasonal specials and discounts to those who provide secondary consent. The chat widget appears on every page of our smart website, allowing users to voluntarily provide their phone number during a support conversation. Message frequency typically averages 3-5 messages per month. All communications identify the sender and provide clear STOP and HELP instructions as detailed in our Terms (https://turbo-toggle.com/terms) and this Privacy Policy.

How Contacts Opt-in: Contacts opt in to receive SMS messages from Turbo Toggle LLC by engaging with our live chat widget on our website at https://turbo-toggle.com. Users may voluntarily provide their mobile phone number during a chat conversation to receive follow-up support messages. The chat widget is available on every page of our website, including our Contact page at https://turbo-toggle.com/contact. Our footer provides direct, visible links to our Terms & Conditions and Privacy Policy so users can review our data-handling practices before opting in.

Opt-in Confirmation: Upon opting in, users receive a confirmation message stating: "You've successfully opted in to receive notifications and messages from Turbo Toggle LLC. Message frequency varies; message and data rates may apply. Reply STOP at any time to opt-out or HELP for assistance."

To opt out: Reply STOP at any time to cease receiving messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

For assistance: Reply HELP or contact hector@turbotoggle.com or call (+1) 908-389-7741

Standard message and data rates may apply. Contact your wireless provider for details. Carriers are not liable for delayed or undelivered messages.

Your consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services from Turbo Toggle LLC.

Age Requirement: By opting into our SMS services, you represent that you are at least 18 years of age.

Non-Sharing of Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, trade, or share your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: Third-party companies that assist us in operating our Services, including GoHighLevel (CRM platform), Stripe (payment processing), Mailgun (email delivery), and Google Workspace (business email). These providers are granted access only to information necessary to perform their functions.
Legal Requirements: We may disclose your information if required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. DATA RETENTION

We retain your personal information for as long as your account is active or as necessary to provide our Services. We may also retain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.

Upon canceling your subscription, we will retain your data for up to 90 days before permanently deleting it, unless required by law to retain it longer.

6. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

SSL encryption on our website
Secure payment processing through Stripe
Access controls limiting who can view your data
Regular security monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our Services may not function properly without cookies.

8. THIRD-PARTY SERVICES

Our Services integrate with third-party platforms including:

GoHighLevel — CRM and automation platform
Stripe — Payment processing
Mailgun / LeadConnector — Email delivery
Calendly — Appointment scheduling
Google Workspace — Business email and productivity

Each of these services has its own Privacy Policy governing the use of your information. We encourage you to review their policies.

9. YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by clicking unsubscribe
Request a copy of your data in a portable format

To exercise any of these rights, contact us at hector@turbotoggle.com.

10. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information immediately.

11. CALIFORNIA RESIDENTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information.

We do not sell personal information. To exercise your California rights, contact us at hector@turbotoggle.com.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We will also notify you via email when significant changes are made.

Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

13. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of New York, United States.

14. CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Turbo Toggle LLC
2300 Bronx Park E 4J, Bronx, NY 10467
Phone: (+1) 908-389-7741
Email: hector@turbotoggle.com
Website: https://turbo-toggle.com